Placed an order tried to pay with ACH. some glitch with that , Sunday night, just befor one of their BEST deals was set to expire! Panicked, I reordered with regular check. E-mailed them my concern. They called the next day apologized, and said I had 2 orders…. but because of my E-mail they cancelled one of the orders ( duplicate) and the even offered to take payment with a credit card and waive the fee.!!! for my inconvience, I said no. and did ACH. They went above and beyond customer service, with NO FUSS on their part. AND have some of the BEST delivered prices out there. Low prices, great service, no complaints here.